Terms and Policy
 
Terms and Policy
The company will refund the purchase price to the customer. In the event that the company Can't deliver products according to the customer's order only.

Refund Policy
Refund period The details are as follows.
  1. In case the customer pays in full or in installments Cut through credit cards and debit cards of commercial banks registered in Thailand. The company will send a refund request to the bank. The refund will depend on the policy of each bank. This will take a period of refund from    30-60 days from the date the customer receives notification from the Call Center.
  2. In the case that the customer pays in full Cut through credit cards and debit cards of commercial banks registered in Thailand. The company will send a refund request to the bank. The refund will depend on the policy of each bank. This will take a period of refund from 30-60 days from the date the customer receives notification from the Call Center.
  3. In the event that the customer pays via Internet Banking, the money will be refunded back to the name and account number that the customer transferred to pay for the product only. It takes about 7 business days.
  4. In the case of customers paying through channels cash on delivery The refund will be made only to the name and account number that the customer transferred to pay for the product. It takes about 7 business days. (in the event that the name and account number of the sender is not informed The company will contact you back at the phone number stated in the order list.)

Cancellation and Return Policy
The company is unable to cancel, change, amend the purchase order and products in the following cases.
  1. In the case of an error in ordering the product, wrong color, wrong model, wrong type.
  2. In the event that the delivery address and telephone number are entered incorrectly.
  3. In the event of a change in the price of a product that may occur in the future
  4. Cases that include Gift Vouchers in all cases arising from the need to add additional discounts, forget to add discounts, Coupon.
  5. In the event of a change of mind of the purchaser in all cases.
  6. In the case of receiving the product And the damage of the product is not caused by the company, the seller, but from the shipping company.
  7. In the case of receiving the product and the product is damaged which the recipient does not have Photo/Video used to confirm or evidence that the product has been damaged before unpacking.
  8. In case of not ordering from www.jjsats.com
  9. In the event that there is no receipt / tax invoice document to show proof of product confirmation.
  10. In the case that the product is a free gift or items or items participating in special conditions with conditions.
  11. In the event that the customer returns the product and wants a refund The returned product must be in perfect condition, free of cracks, breaks, cracks, and all parts of the product must be intact, including all documents inside the product box. must be in the same condition as the company deliver goods to customers.
  12. In the event that the product is received after the delivery is successful within 7 days, the customer can make a return. If it exceeds the period of 7 days from the receipt of the product The customer cannot return the product.

Product claim policy
The company reserves the right to claim the product. which is in accordance with the conditions of the Company as follows.
  1. In the event that the customer receives the product Customers must take pictures or videos. since before unpacking the product or receiving it from the shipping company To be used as evidence that the product has been damaged and wants to claim the product with the company.
  2. In the event that the product is damaged during use and the product is in the warranty period The customer must have the warranty card and all other documents, including all parts of the product. that is inside the box to be able to claim the product.
  3. In the case of product warranty in accordance with the product conditions specified in the document inside the box.
  4. In the event that there is no receipt / tax invoice document to show proof of product confirmation.
  5. In case of not ordering from www.jjsats.com

Shipping Policy
The company will not process the delivery of goods. and must be refunded only due to the following cases.
  1. In the event that the product is out of stock (e.g. out of stock, discontinued products, etc.)
  2. In the event that the price of the product specified on the website does not match the actual selling price.
  3. In the event of a force majeure (System Error) that may occur in all cases.
  4. In the event that the customer orders and does not inform the address with the contact number or notify But the details are not complete and incomplete.


Note
      Access and use of password protected and/or secure portions of the Platform and/or use of the Services are limited to customers with user accounts only. You must not access or attempt to access such portions of the Platform. This and/or the service or any other information is protected by any unauthorized means that we do not intend to open for your particular use. Violation of this provision may be an offense under the Computer Crimes Act 2007 of Thailand.


      If you are under 20 years of age, you must obtain the consent of your parent or legal guardian and that person must accept these Terms of Use and be responsible for (1) Your Actions (2) Any service charges in connection with the use of any services or your purchase and (3) acceptance and compliance. Your terms of use of this service If you do not have the consent of your parent or legal guardian, you must stop using/accessing. Platform and use of the service.

 

Contact for more details

Phone : 096-823-4431  / Line : @jjsats.com

Product category

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